Council to begin £380,000 investment with county-wide car park payment machine installation

The work, which will take place between July and September, will see new more robust and resilient machines installed across the whole of Wiltshire, making it easier for people to pay for their parking.

The new payment machines will provide customers the choice of paying for their parking using cash or contactless with a card or mobile device. People can also continue to pay using the MiPermit app or by text. All new machines are compliant with the Equality Act 2010 and locations have been reviewed in line with the Department for Transport Inclusive Mobility guidance. 

Cllr Nick Holder, Cabinet Member for Highways, said: In the coming months, it will be easier for people who are using Wiltshire Council car parks to pay for their parking using cash, contactless card or mobile device, or using the MiPermit app.

This parking machine upgrade programme is part of a £380,000 investment into our car parks and will significantly improve the customer experience when visiting out vibrant and diverse retail centres whilst also helping us to deliver our Business Plan commitment to have well-connected communities.

The new machines will be solar or sustainably powered, which will also help to meet our climate commitments. 

Over the last two years, we have reviewed the locations of our parking machines, installing ramps and ensuring the machines will be positioned allowing easier access for all users.

The upgraded machines will be installed over the next few months, with installation prioritised in those car parks where the machines have been highlighted as more liable to break down and needing repairs.

We look forward to seeing the new machines up and running and hope these new payment machines will help make the process of paying for parking much easier for customers.

There will be minimal disruption to users during installation, as other machines will remain available to take payments.

The first machines will be installed in Marlborough and Malmesbury, with upgrades in Chippenham, Bradford on Avon, Salisbury, Westbury and other towns following later in the programme.

To find out more about car parking information and the installation programme, people can visit www.wiltshire.gov.uk/parking-information. If people have any questions relating to parking they can email: parkingservices@wiltshire.gov.uk (opens new window).