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Wiltshire Council garden waste collection renewals deferred to 15 June

Wiltshire Council has postponed the renewal process for garden waste collection until 15 June, due to the pressure on council services because of COVID-19. Garden waste collections will continue, provided the council's contractor has sufficient staff to maintain service delivery.

Published 31 March 2020

Customers who have already paid for the garden waste collection service will continue to have their garden waste collected until 30 June 2020. Residents should continue to place their garden waste bins out with their red stickers as usual.  The council will contact you in due course with details of the renewal process. Collections will continue from 1 July.

Wiltshire Council CEOs, Alistair Cunningham and Terence Herbert, said: Given the challenges we're facing due to COVID-19, we have taken the decision to defer the renewal process for our garden waste collection service for two months.

Customers who currently pay for garden waste collections will not have to do anything the council will contact them from 15 June when details for the 2020/21 renewals process will be sent out.

During this period, collections of garden waste will continue, provided our contractor has sufficient staff to maintain service delivery, given the risk of absence as some staff have to self-isolate.

 Finally, we'd like to reiterate the fantastic job that our waste crews are doing as they deliver this essential service in challenging circumstances, and please, if you want to say thank you to our hard-working crews, please thank them or wave from afar and observe social distancing at all times.

Find out more about garden waste renewals; or  find your household waste and recycling collection day.

Anyone who suspects they may have symptoms of COVID-19 should put waste tissues, disposable cleaning cloths and wipes into a plastic bag and tie the bag when full. Then they should double-bag it in a second bin bag and tie it up before storing these bags for at least 72 hours (three days) and then placing them in their normal wheeled bin. For more information, please see the latest Defra guidance on cleaning your home and disposing of waste.

FAQs

I pay for garden waste collections; what do I have to do?

If you have signed up to pay for garden waste collections, you do not need to contact us. Your current subscription entitles you to receive a service until 30 June 2020. This year garden waste collections service renewals will commence from 15 June and the council will contact you with more details about this process.  You should continue to put your garden waste bin out with your red sticker from 1 July on your normal waste collection day.

I am self-isolating with COVID-19 symptoms. What should I do with my waste?

Anyone who suspects they may have COVID-19 should put waste tissues, disposable cloths and wipes into a plastic bag and tie the bag when full. Then they should double-bag it in a second bin bag and tie it up before storing these bags for at least 72 hours (three days) and then placing them in their normal wheeled bin. For more information, latest Defra guidance on cleaning your home and disposing of waste.

When are my usual bin collections?

 Find your household waste and recycling collection day.

Published 31 March 2020
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