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Manage your council tax hassle-free online

You are being encouraged to sign up a digital service that allows you to manage your council tax simply, quickly and securely at any time of day, all year round.

Published 3 March 2020

We introduced this service last year, and it will also provide a history of account payments and payments due, plus direct debit details can be amended, bills can be printed, and address details can be changed.

Joining the online service is easy, all that's needed is a council tax number found at the top of the bill, as well as your name and address, to begin the short authentication process.

If you already have an existing council tax direct debit in place you don't need to do anything, but you can still sign up to take advantage of all the other features.

Cabinet Member for IT and Digitalisation, Cllr Ian Blair-Pilling, said:  This service means managing and paying council tax is as convenient as possible and hassle-free for residents.

It will also free up our officers' time and ensure we are as efficient as can be, not to mention that every phone call we receive costs us money, so I hope as many people as possible take advantage of this service.

Cabinet Member for Finance and Procurement, Cllr Simon Jacobs, said: We spend around £80k posting out council tax correspondence and our aim is to reduce this dramatically over the coming years. We will be looking at all options available to us to encourage as many people as possible to register

To find out more about the service, and to sign up, people should visit our council tax section.

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Published 3 March 2020