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Online webinar to share information and future plans on Family Hubs in Wiltshire

Families, children and young people are invited to join a discussion online to find out more about the support and advice available from Family Hubs in Wiltshire

Published 23 April 2024

Families, children and young people are invited to join a discussion online to find out more about the support and advice available from Family Hubs in Wiltshire.

The online webinar will be held on 29 April from 6pm so people can ask questions and find out more about the face-to-face hubs and the online offer.   

People can join the webinar using YouTube: Wiltshire Council - Family Hub webinar, 29 April, 2024 (opens new window).

Family Hubs were launched by Wiltshire Council on 2 April to give greater local community support and guidance for families and children aged from 0 to 19, extending to 25 years for those with Special Educational Needs and Disabilities.

Wiltshire Council has awarded the £3m contract to Spurgeons to provide the new Family Hubs in communities across the county.

There are now three main hubs operating at County Hall in Trowbridge, Monkton Park in Chippenham and Five Rivers in Salisbury. Alongside this, regular family hub support will be available at advertised times at "navigator locations" in a host of community venues around the county, including libraries and leisure centres.

There is also a digital platform that can be accessed on phones, tablets or computers, offering information, support, and courses to give children, young people and families the help and guidance they need to thrive. See Wiltshire Together: All Together (opens new window) for more information.

There will be a team of navigators who will have a visible presence in the community, including the hubs to ensure they are on hand to offer help to families that need it, and to signpost and create links to other agencies, such as local schools and early years providers.

Cllr Laura Mayes, Cabinet Member for Children's Services, said: "We are just four weeks into this new approach and now we want to share how it's going and the plans for the future. It was thanks to feedback from families, children and young people that we have this new approach which is a mixture of different venues, community hubs and online 24-hour support. This is because we were told people wanted to access support, classes and advice in a way that best suits them"

"Our Family Hub model offers face-to-face support from trained, skilled staff with a variety of groups, courses, and classes on offer. There is also that 24/7 aspect, with the digital platform offering advice and support any time. The approach aligns with our Business Plan, which aims to empower people to lead enriched lives and to provide children with the best start in life. This online webinar will provide an opportunity to provide latest updates, answer any questions and share plans for the future. "

Ian Soars, Chief Executive of Spurgeons, said: Spurgeons are proud to support Wiltshire Council in the roll out of the innovative and localised delivery that places support for families in the heart of communities across the county. We believe that together we can ensure that every family can easily access the advice they need to flourish.

The list of locations of family hubs is as follows.

Main Hubs:

  • County Hall, Trowbridge
  • Monkton Park, Chippenham 
  • Five Rivers Health and Wellbeing Centre, Salisbury

Initial Navigator Locations: 

  • Amesbury Library 
  • Bradford on Avon Library 
  • Bulford: The Beeches
  • Calne Library 
  • Chippenham Monkton Park and Library 
  • Corsham - Springfield Campus 
  • Cricklade Leisure Centre 
  • Devizes Library 
  • Downton Library 
  • Malmesbury Library 
  • Marlborough Library 
  • Melksham Community Campus 
  • Mere School/Town Council, library 
  • Pewsey The Vale Community Campus 
  • Royal Wootton Bassett library 
  • Salisbury Library and Five Rivers Health and Wellbeing Centre 
  • Tisbury Nadder Centre 
  • Tidworth Leisure Centre 
  • Trowbridge Library
  • Warminster Library 
  • Westbury Community Project Hub 

Courses and groups will be facilitated in: 

  • Libraries 
  • Leisure centres 
  • Campuses 
  • Schools 
  • Community buildings
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