Parents encouraged to register babies born during lockdown

Chippenham, Salisbury and Trowbridge offices have now reopened

Published 17 August 2020

Parents with newborn babies are being encouraged to get in touch as the telephone line to make birth registration appointments with the Wiltshire Registration Service has re-opened.

People can call 0300 003 4569 to make an appointment in the Chippenham, Salisbury or Trowbridge offices.

Many parents have had to wait a considerable length of time to make an appointment to register their baby's birth.  Some babies born during the lockdown period, from 24 March to 1 June 2020 inclusive, have still to be registered. Parents who have yet to make an appointment should call as soon as possible to complete this process.

Until the significant backlog created by COVID-19 has reduced, only births occurring within the Wiltshire Council area can be given appointments. The service can't currently register a baby born in another district.

Birth certificates cost £11 per certificate. If you wish to purchase birth certificates, please note that we cannot currently accept cash or cheque payments, only card payments can be taken.

Cllr Richard Clewer, Cabinet Member for Corporate Services said: "'The registration service have been actively contacting parents who could not register during the lockdown to arrange appointments.

The time is now right to encourage all new parents to book their baby's registration through normal processes.

While some measures have had to remain in place until the backlog is cleared, it is reassuring to see the service return to a close resemblance of business as usual."

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Published 17 August 2020