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Sign up to manage your council tax online and go paperless

Wiltshire Council is launching a new, updated portal to enable residents to manage their council tax online and go paperless.

Published 6 March 2023

The new portal will enable people to check their council tax account and make payments, view their bill, set up and amend a direct debit and notify the council of any changes. People can also opt out of receiving a paper bill through the post.

To use this new facility, people need to visit Login and manage your council tax online and enter their tax reference number which can be found on their bill or bank statement if they pay by direct debit.

Cllr Nick Botterill, Cabinet Member for Finance said; "We recognise that people lead busy lives, and this new feature is designed to make it easier and quicker for local residents to manage their council tax.

"Many people have already opted to go paperless for other utility bills and bank statements. This new portal gives residents the option of doing the same for their council tax, as well as provide a range of other features. It will save time for everyone and is also another small step towards our aim of becoming a carbon neutral council by 2030.

"We're also very aware that it's a tough time for some people, so if there's anyone struggling to pay their council tax for any reason, then I would urge them to get in touch with our team as soon as possible so that the options available can be discussed."

Wiltshire Council has dedicated cost-of-living pages on its website which contains a range of information and advice, which can be found at  Supporting you through the rising cost of living.

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