COVID-19 - public health information

Latest news and cases

Information about our services

Support available and community groups

Book a test if you have symptoms

If you have Coronavirus symptoms, you need to get tested as soon as possible:

  • a high temperature
  • a new, continuous cough
  • a loss of, or change to, your sense of smell or taste.

For more information on symptoms and how to book a test visit: NHS: Coronavirus (COVID-19).

Support for those identified as clinically extremely vulnerable

You may have previously received a letter or email identifying you as someone who is clinically extremely vulnerable (CEV) to COVID-19 and been advised to shield during earlier stages of the pandemic. There is now no separate guidance for people previously identified as CEV as there is no longer a substantially greater risk for these individuals than the general population due to the successful roll out of the COVID-19 vaccination programme.

We encourage all members of our community to continue to follow the key steps to stay safe and protect others.

There remains a smaller number of people who, despite vaccination, are at higher risk of serious illness from COVID-19 due to a weakened immune system (immunosuppressed) or specific other medical conditions and requires enhanced protections such as those offered by antibody and antiviral treatments, additional vaccinations and potentially other non-clinical interventions. There is governmental guidance for people whose immune system means they are at higher risk.

COVID-19 support

Need local support?

If you don't have a support network around you please don't hesitate to contact our Wiltshire Wellbeing Hub on 0300 003 4576 or email It's open Monday to Friday from 9am to 5pm and Saturdays from 10am to 4pm.

Test and trace support payment

Following the government's Living with COVID-19 announcement, the Test and Trace Support Payment scheme ended on 24 February 2022. If you were required to isolate before this date, you can still submit an application up to 42 days after your first day of isolation. You can find out more about the  online.

NHS Volunteer Responders

This programme can provide support such as picking up your shopping, and they also have a 'check in and chat' function if you feel isolated and need to speak to a friendly voice NHS Volunteer Responders.

Mental health support

This is a difficult time for many, if you feel you need some mental health support there is plenty of advice, guidance and contacts on the  Wiltshire Council mental health support page.

COVID-19 Vaccination queries

If you have any questions about the COVID-19 vaccination programme our local Clinical Commissioning Group (CCG) has a dedicated webpage with frequently asked questions about the vaccine roll-out.

If you have any other questions relating to the rollout of the COVID-19 vaccine, these can be sent via email to the CCG's dedicated mailbox This mailbox is for any vaccination queries from both public and stakeholders. The mailbox is regularly monitored, and queries will be responded to as quickly as possible.