COVID-19 - support and community groups

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Information about our services

Public health information

Wiltshire Wellbeing Hub

Our Wiltshire Wellbeing Hub remains in place for those who may need additional support.

You can call the hub on 0300 003 4576 or email It's open Monday to Friday from 9am to 5pm and Saturday from 10am to 4pm.

Those who require help with tasks such as picking up food and other essentials, should ask friends or family or order online. If they do not have family, friends or a support network that can help, please contact the Wiltshire Wellbeing Hub and request help.

Self-isolation support payment scheme

If you are required to self-isolate, a £500 payment is available if you are working and on a low income and will lose money because you cannot work from home.

If you are self-isolating because you've come home from another country this does not mean you are eligible, you must have a unique Test and Trace number provided by the NHS to qualify, as well as the other criteria detailed below.

PPE for unpaid carers

Wiltshire's eligible unpaid carers are now able to receive PPE following updated national guidance.

Wiltshire Council is working closely with charity Carer Support Wiltshire to ensure unpaid carers receive the PPE they need to keep those they care for and themselves safe. Carers can request PPE if they care for or go into the home of someone they don't live with to provide care or support.

Carers can call Carer Support Wiltshire on 01380 908008 who will provide advice and arrange for delivery of the PPE complete with instructions on how to use it and dispose of it. If you are a carer and not currently registered with Carer Support Wiltshire, we encourage you to call them and talk through whether you may be eligible for PPE and find out about other support services they offer.

A carer is anyone who cares, unpaid, for a family member or friend who could not always manage without their support. They might look after someone with a physical disability, long term health condition, mental health issue or a problem with substance misuse.

Shop local directory

To support local retailers and small businesses during COVID-19, we have put together a Shop Local, Support Wiltshire Directory.

Sorted by place, shoppers can find the businesses close to them, many offering the option to buy online or click and collect.

View the Shop Local directory