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Assisted collections

We will provide an assisted collection where we are satisfied that the householder is unable to place their household waste at the appropriate point for collection due to illness, physical inability or infirmity, whether permanent or temporary, and there is no other able-bodied person living in the household to assist.

All requests will be dealt with on an individual basis and the assistance may be provided by changing the point of collection, the container provided or both. You can apply using the form below or by calling us on 0300 456 0102.

 You can find more detail in our waste policy.

Request an assisted collection.