Household collections

Assisted collections

If you are unable to put your bin out for collection due to an illness or disability, whether temporary or permanent, you can request an assisted waste collection.

To Request an assisted waste collection (opens new window) there must be no other non-disabled person living in the household.

Request an assisted waste collection (opens new window)

All requests will be dealt with on an individual basis. Assistance may be provided by changing the point of collection, the container provided, or both.

You can also apply by phone by calling us on 0300 456 0102.

You can cancel an assisted collection at any time.

Cancel an assisted waste collection (opens new window)