Transport operators information

To apply to operate social care, school transport or local bus service contracts complete the transport operators application document found at the bottom of this page and post it to:

Passenger Transport Unit
Wiltshire Council
County Hall
Bythesea Road
Trowbridge
Wiltshire
BA14 8JN

Refer to the downloads on this page for further information:

Operators should also read and act on the following advice issued by the Driver and Vehicle Standards Agency:

• Guide to maintaining roadworthiness
• Public service vehicle (PSV): driver's daily walkaround check
• DVSA earned recognition: IT or software you need
• The safe operators guide
• Bus and coach security recommended best practice
• Commercial vehicle safety and maintenance guides

Operators of all wheelchair accessible vehicles should ensure that all drivers have read and understood the following documents:

• The safety of wheelchair occupants in road passenger vehicles
• Transportation of people seated in wheelchairs

Wiltshire Council will ensure the safeguarding of all passengers for whom transport arrangements have been contracted.  All drivers who wish to drive on Wiltshire Council contracts will be subject to the driver conviction policy when being considered to drive on contracted routes.

DBS bus driver conviction policy [432.15KB] 

Concessionary bus pass reimbursement for bus operators

We operate a reimbursement scheme for operators of local bus services that allow free travel to holders of the concessionary bus passes. Please refer to the documents below. 

Information for operators 2020-21 [163.71KB] 

Scheme definition from April 2020 [324.05KB] 

Contact us

buses@wiltshire.gov.uk

Tel 0300 456 0100
Wiltshire Council
Passenger Transport Unit
County Hall
Bythesea Road
Trowbridge
BA14 9RG