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Transport operators information

To apply to operate social care, school transport or local bus service contracts complete the transport operators application document which is available from the passenger transport unit on request,  and post it to:

Passenger Transport Unit
Wiltshire Council
County Hall
Bythesea Road
BA14 8JN

Operators should also read and act on the following advice issued by the Driver and Vehicle Standards Agency (opens new window):

Operators of all wheelchair accessible vehicles should ensure that all drivers have read and understood the following documents:

Wiltshire Council will ensure the safeguarding of all passengers for whom transport arrangements have been contracted.  All drivers who wish to drive on Wiltshire Council contracts will be subject to the driver conviction policy when being considered to drive on contracted routes.

The DBS  bus driver conviction policy is available on request from the passenger transport unit.

Concessionary bus pass reimbursement for bus operators

We operate a reimbursement scheme for operators of local bus services that allow free travel to holders of the concessionary bus passes.  

The scheme definition and information for operators is available on request from the passenger transport unit.


The following documents are available on request from the passenger transport unit:

  • Transport operators application
  • Small vehicles driver handbook
  • Large vehicles driver handbook
  • Specifications for small vehicle and specialist transport contracts
  • Passenger transport health and safety policy Dec 2018
  • Concessionary travel scheme information for operators and scheme definition
  • DBS bus driver conviction policy

Contact us (opens new window)

Tel 0300 456 0100
Wiltshire Council
Passenger Transport Unit
County Hall
Bythesea Road
BA14 9RG

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