Waste and recycling collection service disruption

We are experiencing some disruption to waste and recycling collection services, due to staff shortages affecting our contractor. 

We are receiving a high level of correspondence about these issues and we do not have the capacity to respond to every one, but this webpage should help provide some useful information.

Follow the Wiltshire Council Twitter account for updates.

Latest service updates

Residual/Household waste collections

All rounds operating normally.

Garden waste collections

All rounds operating normally.

Recycling collections

Known locations where recycling bins have not been emptied on the scheduled collection date.

Missed collections

We are not currently able to return to empty containers that have been reported as missed within two working days. You should leave your bins out and we will return as soon as possible.

Container deliveries, retrievals and replacements

We are currently experiencing delays with deliveries, retrievals and replacements of containers and therefore your requests may not be completed within the quoted 10 working day timescale. We thank you for your patience.

Clinical waste collections

All rounds operating normally.

Large item collections

All rounds operating normally.