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Having a plan ready containing all the important phone numbers you may need and the information about what to do in an emergency can save valuable time and worry during an incident.

The links below lead to a plan which you can fill out with your own information.

  • The Are you Ready? guide provides clear practical advice to help you prepare for and respond to an emergency. A lot of the information is common sense, but it has saved lives in the past
  • Wiltshire and Swindon Local Resilience Forum (LRF) website provides the opportunity for the communities of Wiltshire and Swindon to be kept informed of the activities of the LRF, and how they can prepare themselves and their families for emergencies

You can prepare for any emergency by creating a kit for you and your family.

Some other planning tips:

  • Find out what emergencies may affect you. Do you live in a flood zone?
  • Have you got insurance to cover all emergencies like flood and fire damage?
  • Know how to turn off you electricity, water and gas supplies
  • Think about evacuation routes out of your home. Have a few planned
  • Make sure all members of your family know how to contact each other during an emergency
  • Plan for your pets. Is there a shelter you could take them to for a short period of time?
  • Create a kit
  • Speak to your friends and neighbours. Will any of them need extra help in an emergency or when the weather is extremely hot or cold?
  • Find out what arrangements are in place at your work and child’s school
  • Do your children know how and why to ring 999?
  • Learn some basic first aid. This could help anyone around you during an emergency

You can prepare for the hotter weather by;

  • Having a plan ready for you and your family
  • Dinking cold drinks regularly, such as water and fruit juice. Avoid tea, coffee and alcohol
  • Wearing loose-fitting clothing
  • Staying out of direct sunlight between 11am and 2pm
  • Identify the coolest room in your house so you know where to go to keep cool
  • Check up on friends, relatives and neighbours who may be less able to look after themselves
  • Stay tuned to the weather forecast

If someone feels unwell, get them somewhere cool to rest. Give them plenty of fluids to drink.

Seek medical help if symptoms such as:

  • Breathlessness
  • Chest pain
  • Confusion
  • Weakness
  • Dizziness or
  • Cramps

get worse or don’t go away.


Communities play a vital role in emergencies and a simple Community Emergency Plan can be the first step towards becoming more resilient. Many communities have shown that constructing and exercising a community plan can help in incidents, from identifying problematic areas and assisting emergency services with their response and recovery. There's no time like the present to start thinking about how your community could become more resilient, and a good place to start could be by downloading our new plan template below.


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Last updated: 13 May 2019 | Last reviewed: 13 May 2019