Wiltshire Council statement on Care Quality Commission report

Wiltshire Council will work closely with families of residents at Furlong Close to consider future options after Care Quality Commission (CQC) inspectors visited the site recently and judged services provided at the site as Inadequate. Hft owns the site and delivers the care, so it will now need to respond to the report.

The council funds 19 residents at Furlong Close, with 13 other residents funded by 12 other local authorities.

The CQC (opens new window) is the independent regulator of all health and social care services in England. Inspectors visited in July and in a recent report (opens new window) gave an overall rating of Inadequate. The CQC arrived at the judgement after inspecting the safety of the service provided, whether it was effective, and if it was well led.

Lucy Townsend, Corporate Director of People at Wiltshire Council said: "We are extremely disappointed with the Inadequate judgement at Furlong Close and Hft, as owners of the site and caregivers, will now need to urgently respond to this report. This is a very serious matter and we will be talking to our residents and their families about the implications of this report and what this means for residents.

"As always our priority is to ensure residents are safe and well, and provided with appropriate care and support. It isn't appropriate to speculate about the future at this stage- our foremost concern is for the residents and to ensure they receive the care and support they need as we explore all viable options."