Penalty charge notice
How to pay your penalty charge notice (PCN)
You can pay your penalty charge notice (PCN) by one of the following methods:
- Pay online (opens new window)
- Call the 24-hour automatic payment line on 0300 456 0119.
- By post:
Parking Services
Wiltshire Council
Monkton Park Offices
Monkton Hill
Chippenham
Wiltshire
SN15 1ER
Challenge a penalty charge notice
Informal challenge - A challenge made before a notice has been issued by post.
- Complete the online informal challenge form (opens new window)
Formal challenge - A challenge made after a notice has been issued by post
- Complete the formal representation form (opens new window)
Appeals
If you are unsuccessful in your appeal you cannot make any further challenges to the council. You may however contest your case to the Traffic Penalty Tribunal (opens new window), there is no cost for the process but you will be expected to pay the full charge if you are unsuccessful.
Further information
For all enquiries, please contact parking services on 01249 706131.
Further Independent advice on parking enforcement can be found at Patrol UK (opens new window).