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Penalty charge notice

How to pay your penalty charge notice (PCN)

You can pay your penalty charge notice (PCN) by one of the following methods:

  • Pay online (opens new window)
  • Call the 24-hour automatic payment line on 0300 456 0119.
  • By post:
    Parking Services
    Wiltshire Council
    Monkton Park Offices
    Monkton Hill
    Chippenham
    Wiltshire
    SN15 1ER

Challenge a penalty charge notice

Informal challenge - A challenge made before a notice has been issued by post.

Formal challenge - A challenge made after a notice has been issued by post

Appeals

If you are unsuccessful in your appeal you cannot make any further challenges to the council. You may however contest your case to the Traffic Penalty Tribunal (opens new window), there is no cost for the process but you will be expected to pay the full charge if you are unsuccessful.

Further information

For all enquiries, please contact parking services on 01249 706131.

Further Independent advice on parking enforcement can be found at Patrol UK (opens new window).

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