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Wiltshire confirmed to be in Tier 2 'high' category from 2 December
The Wiltshire Council local authority area has been confirmed to be in the Government's COVID-19 Tier 2 'high' category, which will replace the national restrictions on 2 December.
This is a different Tier that the county was in prior to the current national restrictions and it means from 2 December:
People must not socialise with anyone they do not live with or who is not in their support bubble in any indoor setting, whether at home or in a public place.
People must also not socialise in a group of more than six people outside, including in a garden or public space.
Businesses and venues can remain open in a COVID secure manner, other than those which are closed by law.
Pubs and bars must close, unless they are operating as restaurants.
Hospitality venues can only serve alcohol with substantial meals.
Hospitality businesses selling food or drink for consumption on their premises are required to provide table service only. In premises which sell alcohol, they need to close between 11pm and 5am with some exemptions, and stop taking orders after 10pm
Education settings remain open
Council services such as leisure centres and libraries will be able to open their doors to the public again. Leisure centres are due to open on 3 December and a date for libraries to reopen will be confirmed in due course.
Weddings and funerals can go ahead with restrictions on numbers of attendees - 15 people can attend wedding ceremonies and receptions, 30 people can attend funeral ceremonies, and 15 people can attend linked commemorative events.
Household recycling centres will remain open for pre-booked visits
Outdoor street markets will be able to sell full range of items, not just food
Places of worship remain open, but people must not attend or socialise in groups of more than six people while there, unless there's a legal exemption.
National restrictions continue to run until Wednesday 2 December, at which point the Tier 2 restrictions will replace them. See GOV.UK guidance on the restrictions.
The national restrictions mean everyone in Wiltshire must stay at home and may leave only for a limited set of reasons, including:
to shop for basic necessities including food and medicine
COVID Direction Order issued to Whitehall Garden Centre
Wiltshire Council has issued a COVID Direction Order to Whitehall Garden Centre, in Lacock, to ensure it complies with restrictions to help prevent COVID-19 transmission within the county. The Order is in effect from 8am on 30 November 2020 until midnight on 31 December 2020, or until varied or revoked. View the order [979.46KB]
#WiltshireTogether
With new national restrictions in place, it's important we find ways to keep our spirits up and ensure we have fun whilst complying with the new guidance. So we've put together a list of ideas you might wish to try either on your own or with members of your household or support bubble. Give them a try, and let us know how you get on. You can tag us in your social media posts using #WiltshireTogether
Updated guidance has been published for those identified as clinically extremely vulnerable. If you are in this group, you will previously have received a letter from the NHS or from your GP telling you this. You may have been advised to shield in the past.
Health advice and information
If you have Coronavirus symptoms, you need to get tested as soon as possible:
a high temperature
a new, continuous cough
a loss of, or change to, your sense of smell or taste.
If you are getting a test because you have symptoms, you and anyone you live with must stay at home (self-isolate) until you get your result. Anyone in your support bubble must also self-isolate until you get your result.
The total number of positive COVID-19 cases and pupils self-isolating across school settings in Wiltshire
Date
COVID-19 cases
Number of school settings
Number of pupils self-isolating
17 November 2020
55
44
2,895
9 November 2020
37
27
1,101
We are seeing transmission outside of school and not within the school community.
Care homes
The total number of care homes with positive COVID-19 cases in Wiltshire
Date
Number of care homes with COVID-19 cases in last seven days
17 November 2020
22
9 November 2020
15
In the past seven days 22 care homes in Wiltshire have had positive cases and the majority of these have been staff members. Very few care homes have seen onward transmissions of COVID which demonstrates the effectiveness of infection prevention and control measures.
COVID-19 Community Pack
We have created an updated Community Pack of information to help support communities during the ongoing COVID-19 pandemic and the current national restrictions:
Within it you'll find a list of key contacts, resources and information in one place, which we hope you can share with your community to support each other as much as possible during this time.
Community Groups Directory
The communities of Wiltshire have risen to the challenge of COVID-19 throughout the year to make sure people are supported through this very difficult time. We have collated all the community groups we have identified so far in our Community Groups Directory [669.67KB], which also contains a link to details on local food banks. This directory is updated regularly so please ensure you are using the most recent one. The date it was last updated can be found on the front cover.
In the time available we have only been able to collate this directory and therefore this is not an endorsement of the groups listed but it is for you to decide what use you will make of the offers of support at this time.
If anyone uses a community group and has concerns about the response/practice please inform us by emailing areaboards@wiltshire.gov.uk giving the clear reasons for your concern. The council wants to ensure that everybody can access the support they need. If you make contact with a group and they cannot help or you do not get a response within the required time-frame, then please do not hesitate to contact the council by emailing areaboards@wiltshire.gov.uk and we will ensure you get the support you need.
COVID-19 Community groups map
Take a look at the community groups map. It shows the general location of the community groups featured in the directory. You can use the search box towards the top left of the page to find a particular location. To find out what services each group are offering, the area they cover and contact details, just click on a red star. Some groups cover a wide area so it is worth checking neighbouring locations as well.
Wiltshire Wellbeing Hub
Following the introduction of new national COVID-19 restrictions our Wiltshire Wellbeing Hub remains in place for those who may need additional support.
You can call the hub on 0300 003 4576 or email wellbeinghub@wiltshire.gov.uk . It's open Monday to Friday from 9am to 5pm and Saturday and Sunday from 10am to 4pm.
Those who require help with tasks such as picking up food and other essentials, should ask friends or family or order online. If they do not have family, friends or a support network that can help, please contact the Wiltshire Wellbeing Hub and request help.
Our Wiltshire Wellbeing Hub staff can:
Connect you with local community groups who can assist you with your support needs - please see enclosed information with useful local contact details
Resolve any issues with the delivery of medication from a pharmacy
Give you ideas for staying physically and mentally well
But they cannot:
Give professional health advice - In an emergency please dial 999 - For all other medical advice please go online to NHS 111 online wherever possible, or if you do not have access to the internet dial NHS 111
Competition time!
Do you love writing?
Maybe you're more of a crafty person and enjoy making things?
Perhaps creating posters is more your thing?
If you're aged four to 18 we want to hear from you!
Wiltshire Council is launching a competition to encourage young people to share their creative flair during lockdown.
Poetry, short stories, posters or creating your own face covering are all part of the competition
The competition launches today (18 November) and we will be sharing entries as they come in on our Twitter, Facebook and Instagram pages.
Final judging will take place early December when there will be prizes for the winners for the four categories.
The competition is split into age groups of ages 4 - 7, 8 - 11, 12 - 15 and 16 - 18
For younger primary age there is an opportunity to create a poster on our template on how to keep 2m apart. Older primary children can write a poem or short story based on "2021 is going to be ..."
Secondary age children are being encouraged to get crafty and create a face covering and share their pictures or write a story or poem along the same theme "2021 is going to be...."
The full details are available on our COVID lockdown competition page including a competition entry form which must also be filled in.
Recommendation to postpone events for the remainder of 2020
Given that we continue to see outbreaks of COVID-19 across the country, Wiltshire Council is strongly recommending that local businesses and event organisers postpone or cancel events (that aren't exempt in the government regulations) that are planned to take place in the county for the remainder of 2020. Please read this letter [557.41KB] from Wiltshire Council's Chief Executive for more information.
Self-isolation - you could be entitled to COVID-19 Test and Trace support payment scheme
We all have to work together and follow the guidance as we look to keep COVID-19 under control in Wiltshire. We know that when people are told to self-isolate this can increase financial pressures at an already difficult time.
If you are required to self-isolate, a £500 payment is available if you are working and on a low income and will lose money because you cannot work from home.
If you are self-isolating because you've come home from another country this does not mean you are eligible, you must have a unique Test and Trace number provided by the NHS to qualify, as well as the other criteria detailed below.
To receive this payment, you must:
have been asked to self-isolate by NHS Test and Trace after Monday, 28 September 2020 and have a unique Test and Trace number provided by the NHS
be a Wiltshire resident
be employed or self-employed
have lost income by being unable to work from home while self-isolating
be receiving at least one of the following benefits:
It is now the law to self-isolate when instructed to do so
Self-isolating when instructed to do so is vital to keep COVID-19 under control in Wiltshire. You are now required by law to self-isolate if you test positive for COVID-19 or are contacted by NHS Test and Trace.
If you don't comply with these requirements, they may result in a fine of a least £1,000 and up to £10,000 for a repeated or serious offence. This also applies to employers who do not allow employees to self-isolate. These news regulations only apply in England.
NHS COVID-19 App launched
The NHS COVID-19 app is now available and is part of a large scale coronavirus (COVID-19) testing and contact tracing programme called the NHS Test and Trace service.
The app will be used, alongside traditional contact tracing, to notify you if you've come into contact with someone who later tests positive for coronavirus.
It will help the NHS understand where and how quickly the virus is spreading, so it can respond quickly and effectively. The app helps the NHS track the virus, not you individually.
The app uses your smartphone's existing "Exposure Logging" feature to work out if you have spent time near other app users who have tested positive for coronavirus (COVID-19).
Once downloaded, you will be able to check yourself in when visiting venues such as restaurants, pubs, museums or places of worship, by scanning the QR code on a poster that will be visible at the entrance of the place you're visiting.
We will also have the posters at all of our council buildings including our hubs in Chippenham, Salisbury and Trowbridge, libraries and leisure centres.
Here's a video which explains how the process works.
Wiltshire's Contact Tracing Service
Wiltshire's local tracing partnership is our local COVID-19 Contact Tracing Service which seeks contact people who have tested positive for COVID-19 but for whom NHS Test and Trace have been unable to reach. Our contact tracers use local methods to contact cases and give them the advice they and their households require as well collecting contact details for people they have been in contact with.
With robust contact tracing we can work to ensure any potential exposures to the virus are identified, gathering information on where people may have been in the days prior to a positive test. It also means individuals can be provided with the appropriate self-isolation advice.
If you are contacted by the test and trace service, or you receive a call or text from our COVID Contact Tracing team at the Council via 0300 4560100, please adhere to the advice and self-isolate if you are advised to do so.
COVID-19: Public health advice and guidance for your business and employees
We have produced a COVID-19 - Public health advice and guidance for businesses [385.14KB] to provide businesses and employees useful advice and guidance to support them as much as possible. Within it is a range of resources including symptoms step-by-step guides, advice on car sharing, guidance on staying safe outside of work, and a lot more. If you run or own a business please feel free to share far and wide.
If anyone has any concerns about how social distancing and COVID control measures are being managed at a particular business, they should contact publicprotectionwest@wiltshire.gov.uk.
Further information can be found in the A - Z section of this page under 'Community information: support, volunteering, information packs'
A toolkit has been developed to assist community groups, group leaders should work through each section of the toolkit, ensuring they are confident prior to and throughout operation.
If you need help and do not have any family, friends or neighbours who can support you please let us know. We are here to help you with:
deliveries of food and other essentials
loneliness and wellbeing
You can request this help by calling our helpline on 0300 003 4576 or via email at wellbeinghub@wiltshire.gov.uk. The Wellbeing Hub team are available Monday to Friday, 9am to 5pm
We have published our plans to help the county respond quickly and effectively should there be a local COVID-19 outbreak.
We were allocated £1.586m from a £300million government fund to work with the NHS and a range of local partners to ensure a joined-up local approach was in place in the event of a COVID-19 outbreak.
The Wiltshire Local Outbreak Management Plan (LOMP) sets out the approach for managing COVID-19 outbreaks locally to protect residents and support the most vulnerable.
The LOMP will build on local expertise and effective health protection processes that are already in place, and outlines how the council and partners will positively engage with the public so they're fully aware and supportive of the crucial part they have to play in the process.
The government has identified seven themes that are deemed essential to plans to manage an outbreak effectively. They are:
Care homes and schools
Identify high risk settings, communities and places
Local testing capacity
Contact tracing
Data integration
Vulnerable people
Governance
We will work with the Government to support test and trace services in local communities, taking a place-based approach to containing the spread of the infection as much as possible.
A - Z of council services affected and you can also find out the latest with council services and how you can book, pay and apply online.
With a lot of people stuck at home for the foreseeable future, and maybe struggling with ideas of things to do, stay active or just keep their mental health in a positive place, we've compiled a list of resources across a wide range of subjects to try and provide something of interest for everyone.
Please regularly Council meetings calendar for updates on public meetings as some meetings are cancelled, whist others will be taking place online for the public to view. Where meetings are taking place online, you will see details on the agenda about how you can submit questions or written statements for the meeting.
If you have any questions about meetings taking place, please contact Democratic Services on committee@wiltshire.gov.uk.
The decision has been made to temporarily close City Hall until such a time when it is safe and financially viable to reopen. This means all performances that were scheduled to take place will now no longer take place. Staff will arrange full refunds for all people who have booked tickets.
COVID-19 Community Pack
We have created an updated Community Pack of information to help support communities during the ongoing COVID-19 pandemic and the current national restrictions:
Within it you'll find a list of key contacts, resources and information in one place, which we hope you can share with your community to support each other as much as possible during this time.
COVID-19 Volunteer Pack
Wiltshire Council has created an information pack for volunteer groups to help them support their communities during the ongoing COVID-19 situation.
Wiltshire has already seen a large number of community groups mobilise up and down the county to support their fellow residents. The pack brings together a lot of their best practise in setting up an effective response. The 'COVID-19 Volunteer Pack' [1.98MB] (last updated 13 May) includes top tips on setting up a volunteer group, advice on supporting those in self-isolation, and a range of template forms and useful signposting to other resources.
Safeguarding guidance for volunteer groups
This document [144.22KB] provides information to community groups in Wiltshire where responding to the COVID-19 pandemic, regarding safeguarding, DBS checks and data protection. This is to support groups in their work to protect vulnerable people from potentially unscrupulous people and to support volunteers to feel confident the work they are doing is safe and appropriate for all.
Community Groups: prescription collection and delivery process
Voluntary and community groups offer a vital support service for residents who are unable to collect prescriptions. Some pharmacies are able to deliver directly to individuals, however, picking up personal and potentially lifesaving medication comes with a number of safeguarding considerations. It requires a robust system to ensure safe delivery of the correct prescription to each recipient. In this document [195.99KB] we set out our recommended process for working successfully with your local pharmacy to collect and deliver prescriptions
PPE volunteer guidance
We have produced a protocol document [145.6KB] to provide guidance for volunteers working in our communities during the COVID 19 pandemic. It aims to help you take the appropriate precautions and protect both yourself and the people in our community from the spread of COVID 19.
Community Groups Directory
The communities of Wiltshire have risen to the challenge of COVID-19 to make sure people are supported through this very difficult time. The council has collated all the community groups we have identified so far in our Community Groups Directory [669.67KB], which also contains a link to details on local food banks. This directory is updated regularly so please ensure you are using the most recent one. The date it was last updated can be found on the front cover.
In the time available we have only been able to collate this directory and therefore this is not an endorsement of the groups listed but it is for you to decide what use you will make of the offers of support at this time.
If anyone uses a community group and has concerns about the response/practice please inform us by emailing areaboards@wiltshire.gov.uk giving the clear reasons for your concern. The council wants to ensure that everybody can access the support they need. If you make contact with a group and they cannot help or you do not get a response within the required time-frame, then please do not hesitate to contact the council by emailing areaboards@wiltshire.gov.uk and we will ensure you get the support you need.
Our CEMs are here to support your local group. They can help you coordinate, make links with other groups and organisations and be a constant source of advice and guidance. Their contact details and the community areas they cover can be found on the Area boards page.
Supermarket/small food provider arrangements in light of COVID-19
Many local supermarkets and small food providers have changed their operating arrangements to support the elderly and vulnerable in our communities, and introduced initiatives to support volunteers. The latest information we have can be found below. This information below is subject to change and you are encouraged to contact your local supermarket/food provider for more information.
At this difficult time, food banks are in need of more volunteers and donations. If you are able to help in any way please get in touch with your local food bank. Food banks are there to support vulnerable people in a crisis, which is usually subject to a referral from a trusted source, such as a social worker.
A number of befriending organisations in Wiltshire are providing support to people who perhaps feel a little lonely or isolated at this difficult time.
Any council tenant with a gas safety check scheduled for the next three weeks will go ahead as planned, as it is a legal requirement that we remain gas compliant as a landlord. All engineer will wear the appropriate personal protection equipment (PPE) and will stay two metres away from residents at all times, in line with social distancing measures. However, if you are self-isolating due to COVID-19 symptoms, or if you have underlying health conditions, or you would like to postpone your appointment, please call contractor PH Jones on 01722 413344 to reschedule your visit.
Resident engagement events and trips
All planned events and trips are postponed until further notice.
As a precaution, our drop in service has been temporarily suspended until further notice.
We have taken this decision to minimise the risk to clients, staff and visitors, particularly those with pre-existing health conditions and those aged over 70.
For the time being, we will be operating a telephone and email service to respond to advice enquiries. Extra advisers are being deployed to operate the telephone helpline during this time. Contact details for the temporary service are as follows:
If you have any queries or enquiries, please contact the centre directly, via email, through Facebook or by phone. All contact details are on our webpage.
For information about Places Leisure centres please visit: Places Leisure.
Some libraries offering order and collect service during new restrictions
With new restrictions implemented from 5 November, a selection of our libraries are able to provide an order and collect service and bookable computers. Visit the libraries news page to find out more
Current restrictions (brought in on 5 November), means the street markets will carry on trading, but can only sell food products. When the new Tier 2 restrictions come in from 3 December, outdoor markets can again sell their full range of product and produce.
Following the latest government guidance, you are now able to leave your home to exercise and spend time outdoors for recreation as often as you wish. Exercise or recreation can be done alone, with members of your household, or with up to six person from outside your household, while keeping two metres apart at all times.
It's now possible to walk, cycle and drive to publicly accessible open spaces irrespective of distance. However, these should be for day trips only and you should not stay away from your home overnight.
Plan ahead to ensure that, where you are visiting places like beaches and national parks, you have checked that they are open and appropriately prepared for visitors. Some locations will be very popular so think carefully about where you are going and how you will be able to keep your distance from others.
Play areas and outdoor gyms where there is a higher risk of close contact and touching surfaces still remain closed in Wiltshire, please do not use these and do not allow your children to use these areas until further notice.
When enjoying yourselves outdoors remember to stay safe and alert:
take hygiene precautions when you are outside
wash your hands as soon as you are back indoors
keep at least two metres apart from anyone outside your household at all times
take hand sanitiser with you when you set off in case there are no handwashing facilities
We are continuing to process planning applications to help keep the local economy moving, although it is possible that officers may be re-allocated to COVID-19 support work at short notice. All Planning Officers are now working from home, so please communicate with them via e-mail.
We have now stopped site visits, so we cannot currently put up site notices. Wherever possible, we are now relying on postal neighbour notifications to comply with the legislation, and third parties can continue to view details of applications on our website. However, in certain circumstances, such as alterations to listed buildings; major developments; and prior approvals, site notices are still a legal requirement. In these cases, we will seek to send them directly to the applicant and request that they are displayed. We will not be arranging any face-to-face meetings until further notice.
When submitting applications, please include photographs of the site and its surroundings. For example, if it is a rear extension, photographs showing the rear and its relationship to neighbouring properties will help the process, as we may be able to deal with some applications via assessment of the plans, photographs and online imagery. Please also ensure you do not send hard copies of applications to council offices as there may be a delay in processing these.
We have had a high percentage of applications dealt with under delegated powers for a long time, and this will continue. At present we are currently reviewing the position regarding the holding of planning committees, and note that the government has included proposals in the Coronavirus Act for handling committees, but these require the issuing of Regulations by the Secretary of State that have yet to be published. We will advise you if this impacts on your applications.
We have been asked about the likelihood of the government automatically extending the deadline for implementing extant permissions. This is not something that is within the control of the council and would require the government to change the planning legislation. As Parliament is now in recess, it would appear unlikely that there will be any changes on this aspect in the foreseeable future.
The service may be hit by further restrictions imposed by the government, or by sickness, and we thank you for your continued support and understanding at this time.
Local Land Charges
The Local Land Charges team will continue to operate a service as close to normal as possible, while following all the latest guidance. Many officers will now be working from home, so please communicate via e-mail on locallandcharges@wiltshire.gov.uk. Please remember that you can submit an LLC1 (Official Certificate of Search) for £30 and receive the refined results via email. Please also be understanding about delays and changes to timescales and limit queries regarding turnaround times.
Weddings and civil partnerships from 5 November to 2 December
From 5 November 2020. GOV.UK guidelines have been updated and the new information states:
Weddings, civil partnership ceremonies will not be permitted to take place except in exceptional circumstances.
If your ceremony is booked between 5 November and 2 December 2020 and your authorities to marry have been issued and payments received, your ceremony could be brought forward to take place prior to 5 November 2020. If you are interested in this option, please call us on 0300 003 4570.
From 2 December, weddings and funerals can go ahead with restrictions on numbers of attendees - 15 people can attend wedding ceremonies and receptions, 30 people can attend funeral ceremonies, and 15 people can attend linked commemorative events.
Can I now register the birth of my child and notices of marriage and civil partnerships?
The government announced recently that appointments to register births and notices of marriage and civil partnerships can now resume in England.
Your safety and that of our staff is our top priority, and public health risk assessments of our main buildings and registrars' offices will be completed to ensure that social distancing can be maintained at all times before we can offer appointments and welcome you back.
Any face to face registration appointments we provide will be restricted to people that are required to be there only and children are not to be brought along.
Further updates and information on when the service will recommence will be posted on this page shortly and we appreciate your patience while we finalise the arrangements.
We are currently only offering telephone death registration appointments. You must book your appointment by telephoning 0300 003 4569. The customer services officer will book you an appointment slot and you will need to be available for one hour from the start time of that appointment for the Registrar to contact you to conduct the registration. We apologise for any inconvenience this may cause but these measures are in place to protect both our customers and staff.
How much will it cost?
The service is free of charge. To deal with the deceased's estate, you may need to purchase death certificates which are certified copies of the register entry. Currently due to the COVID-19 pandemic, we are restricting purchase to one certificate per registration. Further copies can be purchased once the pandemic is over. There is an £11 fee for each certificate issued. We can only process card payments so please have a card available to pay for your certificate at the time of registration.
We have published some guidance for those attending funeral services during this time:
We usually return to empty any missed containers the following day so please leave your bins our, although in some instances it is taking a little longer for us to reach you. We apologise for the inconvenience this may cause, but please continue to leave your containers out and we will return as soon as we can. We continue to operate on Saturdays to empty bins on rounds not completed as scheduled on Fridays.
Throughout lockdown we have managed to maintain all waste and recycling collection services, including general waste, mixed dry recycling, chargeable garden waste, and bulky household waste collections.
If you suspect you have COVID-19, put waste tissues into a plastic bag and tie it when full. You can also put disposable cloths or wipes, used to clean hard surfaces such as kitchen worktops and bathrooms, in this bag. Once the bag is full, double bag it in a second bin bag and tie it up. Store the bags for 72 hours (three days) and then please place them in your normal wheeled bin. If you don't receive a wheeled bin collection, please make sure a council-issued bag label is placed on the outside of the double-bagged waste.
They have new opening hours and procedures to ensure the safety and comfort of customers and staff and all visits must now be pre-booked. Opening hours and how to book can be found on Wiltshire and Swindon History Centre
Wiltshire Council Privacy Notice relating to NHS Test and Trace
COVID-19 is an infectious disease affecting the whole of the country. The virus that causesCOVID-19 is a Coronavirus. Infectious diseases present a serious and ongoing threat to public health. If not controlled, they can infect large numbers of people and, depending on the disease and other factors, can result in ill-effects ranging from relatively minor symptoms to early death.
Contact tracing is an important way of controlling the spread of infectious diseases. It involves identifying and tracing all the people who have been in contact with a person who has been infected. Depending on the nature and duration of the contact, these contacts may require advice or treatment to prevent the disease spreading further.
Processing activity
The purposes for which your data will be used:
To keep a record of who has visited our venues and when (this includes visitor and staff)
To share this information with NHS Test and Trace if requested
Information requirements
In relation to staff we will record:
the names of staff who work at the premises
a contact phone number for each member of staff
the dates and times that staff are at work
In relation to customers and visitors we will record:
the name of the customer or visitor. If there is more than one person, then you can record the name of the 'lead member' of the group and the number of people in the group
a contact phone number for each customer or visitor, or for the lead member of a group of people
date of visit, arrival time and, where possible, departure time
if a customer will interact with only one member of staff, the name of the assigned staff member should be recorded alongside the name of the customer
Please note you do not have to give us this information in relation to NHS Test and Trace, and no other information will be requested for this purpose.
Lawful basis
Our lawful basis for processing your personal information are:
It is necessary for the performance of a task in the public interest as part of this council's response to the pandemic (Article 6(1)(e) of the General Data Protection Regulation 2016).
In addition, if your attendance at our venues would reveal protected characteristics about you (known as Special Category Data) one or more of the following basis will apply.
Your explicit consent, (Article 9(2)(a) of GDPR).
Processing is necessary for the purposes of the provision of health or social care relevant to the council response to the pandemic.
Processing is necessary for reasons of public interest in the area of public health (article 9(2)(i) of GDPR).
If consent applies, the venue will let you know.
Your rights
Your rights depend on the lawful basis we are relying on.
Data Processors
Wiltshire Council uses data processors who provide software and services to us. We may use these data processors to collect or store your information.
Data sharing
Who else might we share your personal information with?
Wiltshire Council will be processing your personal information to deliver relevant and appropriate data to the (Wiltshire) NHS Contact Tracing Service. Their Call Centre will then be responsible for contacting individuals who have tested positive for COVID-19 and their Contacts. It is therefore necessary to share data for this purpose.
The Contact Tracing Service are permitted to share your information in accordance with rules set by the local authorities which are designed to ensure that it will only take place where it is necessary to do so and will consider the minimum level of information that needs to be shared in each circumstance.
Your information will be treated with strict confidence and only disclosed where it is necessary to prevent a COVID-19 outbreak by investigating an establishment for potential Contacts, the minimum amount of personal information will be shared if necessary with:
Other Local Authorities to enable Environmental Health Officers to assist the establishment and provide advice to contacts
Sub-contractors to deliver support/advice in key sectors (e.g. care homes, education, prisons, housing)
We may need to disclose your name and the fact that you have tested positive to your employer or the operator of an institution where you have spent significant time if this is necessary to avoid or limit a COVID-19 outbreak in the workplace.
Retention
We keep your personal information for the minimum period necessary. We will normally destroy information held in relation to Test and Trace after 21 days, as recommended by the Government. Please note that if this same information is already held for other purposes, it will continue to be retained and used for those purposes.
The information outlined in this Privacy Notice will be in accordance with our Retention Policy. All information will be held securely and disposed of confidentially.
Your information used for other purposes
Your information may also be used for different purposes that are not directly related to your health and care. These include:
Research into COVID-19
Planning of services or actions in response to COVID-19
Monitoring the progress and development of COVID-19
Whenever possible, information that does not directly identify you will be used for these purposes, but there may be times when it is necessary for your personal information to be used. Any releases of information that identify you will be lawful and the minimum necessary for that purpose.
Wiltshire Council
View the order [979.46KB]