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Coronavirus (COVID-19)

Health advice and information

If you have Coronavirus symptoms:

  • a high temperature
  • a new, continuous cough
  • a loss of, or change to, your sense of smell or taste

You need to get tested as soon as possible 

If you are getting a test because you have symptoms, you and anyone you live with must stay at home (self-isolate) until you get your result. Anyone in your support bubble must also self-isolate until you get your result.

For more information on symptoms and how to book a test visit: NHS: Coronavirus (COVID-19)

Celebrating Halloween safely

Halloween is usually a scarily good time of year for many, but we are encouraging you to celebrate it safely this year, to help stop the spread of COVID-19.

Wiltshire is in Tier 1 (medium) under new national rules announced last week. This means that measures such as the rule of six, working from home where possible and 10pm closing for leisure and hospitality sectors remain in force.

Halloween falls on a Saturday this year and it's likely that people will want to celebrate. In order to tackle the spread of the virus, we are urging you to do Halloween a little differently this year and plan low risk fun activities within your household to protect your family, friends and neighbours as much as possible.

We've put together a Icon for pdf Celebrate Halloween safely pack [1.79MB] with some useful advice and guidance and some fun ideas. Below you will also find some fun colouring in pictures and a wordsearch for the kids (and adults too of course!)

Three tier system

A three-tier system of local restrictions to curb the transmission of COVID-19 has been introduced in England. The new system will see different parts of the country placed under varying restrictions depending on their rates of infection.

Wiltshire is currently in the medium (lowest) tier of the COVID-19 alert levels. This means current restrictions will stay the same. Please help to keep the rate of transmission low by continuing to:

  • Follow the Hands, Face, Space guidance: wash your hands often and thoroughly, wear a face mask in enclosed spaces and keep two metres apart or one metre+ with a face covering or other protection
  • Follow the rule of six if meeting indoors or outdoors

Self isolate if:

  • you develop symptoms
  • you have tested positive for COVID-19
  • someone in your support bubble has symptoms or tested positive
  • you're told to self-isolate by NHS Test and Trace or the NHS COVID-19 app. It is now a legal requirement to do so

you arrive in the UK from a country with a high COVID-19 risk

Recommendation to postpone events for the remainder of 2020

Given that we continue to see outbreaks of COVID-19 across the country, Wiltshire Council is strongly recommending that local businesses and event organisers postpone or cancel events (that aren't exempt in the government regulations) that are planned to take place in the county for the remainder of 2020. Please read Icon for pdf this letter [557.41KB] from Wiltshire Council's Chief Executive for more information.

Self-isolation - you could be entitled to COVID-19 Test and Trace support payment scheme

We all have to work together and follow the guidance as we look to keep COVID-19 under control in Wiltshire. We know that when people are told to self-isolate this can increase financial pressures at an already difficult time.

If you are required to self-isolate, a £500 payment is available if you are working and on a low income and will lose money because you cannot work from home.

To receive this payment, you must:

  • have been asked to self-isolate by NHS Test and Trace after Monday, 28 September 2020 and have a unique Test and Trace number provided by the NHS
  • be a Wiltshire resident
  • be employed or self-employed
  • have lost income by being unable to work from home while self-isolating
  • be receiving at least one of the following benefits:
    • Universal Credit
    • Pension Credit
    • Housing Benefit
    • Income Support
    • income-based Jobseeker's Allowance
    • income-based Employment Support Allowance
    • Working Tax Credit

Please visit our COVID-19 Test and Trace payment support scheme webpage for more informaiton and how to apply. 

Shielding latest

The guidance for the clinically extremely vulnerable is that shielding has been paused. This means you do not need to follow previous shielding advice. For more informaiton please vist the GOV.UK: Guidance on shielding and protecting people who are clinically extremely vulnerable from COVID-19

It is now the law to self-isolate when instructed to do so

Self-isolating when instructed to do so is vital to keep COVID-19 under control in Wiltshire. You are now required by law to self-isolate if you test positive for COVID-10 or are contacted by NHS Test and Trace.

If you don't comply with these requirements, they may result in a fine of a least £1,000 and up to £10,000 for a repeated or serious offence. This also applies to employers who do not allow employees to self-isolate. These news regulations only apply in England.


NHS COVID-19 App launched  

The NHS COVID-19 app is now available and is part of a large scale coronavirus (COVID-19) testing and contact tracing programme called the NHS Test and Trace service.

The app will be used, alongside traditional contact tracing, to notify you if you've come into contact with someone who later tests positive for coronavirus.

It will help the NHS understand where and how quickly the virus is spreading, so it can respond quickly and effectively. The app helps the NHS track the virus, not you individually.

The app uses your smartphone's existing "Exposure Logging" feature to work out if you have spent time near other app users who have tested positive for coronavirus (COVID-19).

You can download it via the App Store or Google Play.

Once downloaded, you will be able to check yourself in when visiting venues such as restaurants, pubs, museums or places of worship, by scanning the QR code on a poster that will be visible at the entrance of the place you're visiting.

We will also have the posters at all of our council buildings including our hubs in Chippenham, Salisbury and Trowbridge, libraries and leisure centres. 

Here's a video which explains how the process works.

COVID-19: Public health advice and guidance for your business and employees

We have produced a Icon for pdf COVID-19 - Public health advice and guidance for businesses [385.14KB] to provide businesses and employees useful advice and guidance to support them as much as possible. Within it is a range of resources including symptoms step-by-step guides, advice on car sharing, guidance on staying safe outside of work, and a lot more. If you run or own a business please feel free to share far and wide.

COVID-19 testing update:

Following recent national media reports that some people across the country are struggling to get test appointments near their homes, our Director of Public Health, Kate Blackburn says:

Our advice remains that we encourage people to try and get a test as soon as possible if they are experiencing any sort of COVID-19 symptoms and they should isolate themselves for 10 days. Those living in the same households should self-isolate for 14 days if they or any members of the household receive a positive test. 

We'd encourage people to regularly check the online portal to not miss out on the opportunity of getting a test as close to their home as possible. Booking slots are made available the evening before for morning appointments, and on the morning for afternoon appointments. We are in regular contact with our national colleagues and they are aware of the need for people to get quick and easy access to testing should they require it.

The Department for Health and Social Care say there is a high demand for tests and to stop the spread of the virus they are targeting testing capacity at the areas that need it most, including those where there is an outbreak, as well as prioritising at-risk groups. Those who are experiencing any COVID-19 symptoms - a high temperature, a new continuous cough, a loss or change to sense of smell or test - should visit the NHS website (link found above) or call 119 to book an appointment or order a home test kit. 

To control the spread of the virus please continue with your good efforts to wash hands regularly, wear face coverings and following social distancing rules.

For Government guidance on restrictions that apply to England: GOV.UK: Cabinet Office - Guidance Coronavirus outbreak FAQs: what you can and can't do

    Up-to-date information about council services

    A - Z of council services affected and you can also find out the latest with council services and how you can book, pay and apply online.

    Wiltshire Council Privacy Notice relating to NHS Test and Trace

    Wiltshire Council will collect personal data, as requested by the Government, to help with the NHS Test and Trace programme in relation to Covid-19.  Further information can be found on GOV.UK: Guidance maintaining records of staff, customers and visitors to support NHS Test and Trace