Garden waste collectionRenew or sign up online
Garden Waste Collections
There is a charge of £42 for the collection of garden waste for this year. The garden waste payment year runs from 1 July to 30 June each year. If you wish to sign up part-way through the year, you will pay on a quarterly, pro-rata basis please see information for new customers below.
Bins will be emptied fortnightly, except for two weeks over the Christmas and New Year holiday period.
Your garden waste service
Due to weather conditions, we sometimes experience problems with emptying garden waste bins where the contents have frozen.
Our refuse loaders will endeavour to shake the bins two or three times to try to release the contents as much as possible but some frozen waste may remain in the bin.
Unfortunately, we will be unable to return to empty the frozen bins and would ask that you please release the contents before adding any more garden waste to the bin.
|Month you sign up||Amount you will pay|
|April, May, June, July||£42|
|August, September. October||£31.50|
|November, December, January||£21|
|February, March 2017||£10.50|
Marks and Spencer and John Lewis Partnership cards cannot be accepted online. If you want to pay using a card from one of these providers please call us on 0300 456 0102. In addition, we cannot accept American Express.
Alternatively, you can pay over the phone using your debit or credit card by calling 0300 456 0102. A 2% surcharge will apply to all credit card payments.
After you have signed up, you will be sent a garden waste sticker and details of your collection day. The council will only collect garden waste bins which have been paid for and have a valid sticker attached. If you require a bin, this will be delivered to you withing 2 weeks.
What can you put in your garden waste bin?
- Grass cuttings
- Cut flowers
- Hedge clippings
- House plants (please remove soil)
- Twigs and small branches
- Untreated sawdust and wood shavings
- Real Christmas trees (can be left next to your bin)
- Any food waste including fruit, vegetables, peelings, coffee grounds, tea bags, egg shells, meat
- Animal waste
- Pet litter
- Dirty pet bedding
- Soil or turf
- Bricks, stones or rubble
- Paper, shredded paper or card
- Large items of garden waste
- Large branches or logs
- Seed trays and plant pots
Real Christmas trees
If you are a garden waste customer, you can have your real Christmas tree recycled in January. Please leave your tree next to your garden waste bin displaying your sticker on your normal garden waste collection day. If your tree is large, please cut it into manageable pieces.
Frequently Asked Questions
Unwanted garden waste bins
If you do not want to sign up for the garden waste service and do not wish to keep your bin, we will retrieve your unwanted bin. If you change your mind and sign up for the chargeable garden waste service within a year, there will be a £25 charge in addition to the annual fee.
In order for your bin to be retrieved you must:
• Request a retrieval by calling the council on 0300 456 0102.
• Empty your bin. We cannot retrieve bins containing waste.
• Keep your bin in an easily visible and accessible place so that the crew can locate it.
Your unwanted bin should be retrieved within 20 working days.