Exit Accessibility View

Garden waste collections

Recycle bark, cut flowers, grass cuttings, hedge clippings, house plants, leaves, shrub prunings, twigs and small branches, untreated sawdust and wood shavings, and weeds.


Garden Waste Collections

There will be a charge of £44 for the collection of garden waste from 1 July 2017 to 30 June 2018. You can renew from 3 April 2017.

To renew your service, you will need a unique reference number which will be sent to you in the post or by email during the first week of April. Please renew by 16 June for a continuous service. 

If you wish to sign up part-way through the year, you will pay on a quarterly, pro-rata basis. Please see information for new customers below.

Bins will be emptied fortnightly, except for two weeks over the Christmas and New Year holiday period.

Your garden waste service

Existing customers will be sent a unique reference number during the first week of April. You will need this reference number to renew your garden waste collection, either online or by phone. The deadline for renewing to avoid any interruption to your collections is 16 June. You can renew at any time during the year, but if you renew after 16 June you may receive a gap in your collections. Close

The garden waste payment year runs from 1 July to 30 June each year. If you wish to sign up part-way through the year you will pay on a quarterly pro-rata basis. 

You can sign up from 3 April 2017.

Month you sign upAmount you will pay

April, May, June, July 2017

£44

August, September, October 2017

£33

November, December 2017, January 2018

£22

February, March 2018

£11

Close

After you have renewed or signed up, you will be sent a garden waste sticker within three weeks. The council will only collect garden waste bins which have been paid for and have a valid sticker attached. If you require a bin, this will be delivered to you separately within two weeks.

Marks and Spencer and John Lewis Partnership cards cannot be accepted online. If you want to pay using a card from one of these providers please call us on 0300 456 0103. In addition, we cannot accept American Express.

Alternatively, you can pay over the phone using your debit or credit card by calling 0300 456 0103. A 2% surcharge will apply to all credit card payments.


What can you put in your garden waste bin?

  • Grass cuttings
  • Cuttings
  • Bark
  • Prunings
  • Cut flowers
  • Weeds
  • Leaves
  • Hedge clippings
  • House plants (please remove soil)
  • Twigs and small branches
  • Untreated sawdust and wood shavings
  • Real Christmas trees (can be left next to your bin)
Close
  • Any food waste including fruit, vegetables, peelings, coffee grounds, tea bags, egg shells, meat
  • Animal waste
  • Pet litter
  • Dirty pet bedding
  • Soil or turf
  • Bricks, stones or rubble
  • Ash
  • Paper, shredded paper or card
  • Large items of garden waste
  • Large branches or logs
  • Seed trays and plant pots
  • Packaging
Close

Frequently Asked Questions

All garden waste is composted in Wiltshire. You can buy this compost from any of our household recycling centres (HRCs). Close
There is not limit on the number of garden waste bins you can pay for. Alternatively, you can take large amounts of garden waste to any of the household recycling centres (HRCs) for composting or you can compost some of your waste at home. Please see the reducing your waste and composting page for more information on how to get a compost bin at a reduced price.

Close
Yes, each additional bin will cost the appropriate amount found in the table at the top of this page. There is no limit on the number of bins you can have.

Close
If you find it difficult to put out your rubbish and recycling bins or bags you can apply for an assisted collection. To request an assisted collection please contact us on 0300 456 0102.

Close

If you do not want to sign up or renew your garden waste service and do not wish to keep your bin, we will retrieve it. If you change your mind and sign up for the chargeable garden waste service within a year, there will be a £25 charge in addition to the annual fee.

In order for your bin to be retrieved you must:
• Request a retrieval by calling the council on 0300 456 0102.
• Empty your bin. We cannot retrieve bins containing waste.
• Keep your bin in an easily visible and accessible place so that the crew can locate it.

Close


Share this page

Last updated: 27 March 2017 | Last reviewed: 27 March 2017