We use cookies to collect information about how you use wiltshire.gov.uk. We use this information to make the website work as well as possible and improve our services.
We are currently investigating technical issues on this website. Thanks for your patience.
Accessing computers
All libraries in Wiltshire offer access to computers with broadband internet connection and printing facilities. Visitors are asked to provide proof of identity, and to agree to our conditions of use, before being given access to a computer for a short time.
If you wish to use your own laptop, tablet or smart phone, you can connect to the WiltsOnline public Wi-Fi in all Wiltshire libraries. Printing is not available over Wi-Fi but the library computers can be used for printing.
Information about the digital support appointments that we provide can be found in the 'Support to use the library computers or your own device' section below.
Edge
Google Chrome
Microsoft Office
Microsoft Publisher
USB ports
writable CD drives
black and white printing (10p charge per print)
colour printing - only available in Chippenham, Salisbury and Trowbridge (£1 charge per print)
access to all online resources Wiltshire libraries subscribe to such as Ancestry Institution
scanning facilities (selected machines only)
screen magnification software for visually impaired users (selected machines only)
big letter keyboards - only available in Devizes, Salisbury and Trowbridge
How to access a library computer:
if you live or work in Wiltshire, you will need a Wiltshire library card. If you're not yet a member, visit the Join the library page to find out how to join
all new members will be given a PIN, you will need this to use a computer
once you are a member of Wiltshire libraries you are able to book a computer in advance, just phone your local library. You will need your library card number to do this
visitors to Wiltshire may use the system on production of adequate identification (e.g. passport, driving licence, ID card). A donation for use will be requested
Library staff will be happy to give you basic help and support when using a computer or your own device.
if you want to learn more about using your smart phone, tablet, laptop or the library computers, you can contact the libraries listed below to book a one-to-one digital support appointment with library staff or volunteers. Some libraries hold these appointments on set days
if you need more advanced help, you may need to attend a training course. Library staff may be able to direct you to an appropriate course in your area, such as those run by Wiltshire family and community learning
volunteers from AbilityNet (opens new window) provide free IT support to older people and people with disabilities of any age. They can visit you at home or help you remotely. Call their helpline on 0800 048 7642