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All libraries in Wiltshire offer access to computers with broadband internet connection and printing facilities. Visitors are asked to provide proof of identity, and to agree to our conditions of use, before being given access to a computer for a short time.
If you wish to use your own laptop, tablet or smart phone, you can connect to the WiltsOnline public Wi-Fi in all Wiltshire libraries. Printing is not available over Wi-Fi but the library computers can be used for printing.
Information about the digital support appointments that we provide can be found in the 'Support to use the library computers or your own device' section below.
Edge
Google Chrome
Microsoft Office
Microsoft Publisher
USB ports
writable CD drives
black and white printing (10p charge per print)
colour printing - only available in Chippenham, Salisbury and Trowbridge (£1 charge per print)
access to all online resources Wiltshire libraries subscribe to such as Ancestry Institution
scanning facilities (selected machines only)
screen magnification software for visually impaired users (selected machines only)
big letter keyboards - only available in Devizes, Salisbury and Trowbridge.
if you live or work in Wiltshire, you will need a Wiltshire library card. If you're not yet a member, visit the Join the library page to find out how to join
all new members will be given a PIN, you will need this to use a computer
once you are a member of Wiltshire libraries you are able to book a computer in advance, just phone your local library. You will need your library card number to do this
visitors to Wiltshire may use the system on production of adequate identification (e.g. passport, driving licence, ID card). A donation for use will be requested.
library staff will be happy to give you basic help and support when using a computer or your own device
if you want to learn more about using your smart phone, tablet, laptop or the library computers, you can contact the libraries listed below to book a one-to-one digital support appointment with library staff or volunteers. Some libraries hold these appointments on set days
if you need more advanced help, you may need to attend a training course. Library staff may be able to direct you to an appropriate course in your area, such as those run by Wiltshire family and community learning
volunteers from AbilityNet (opens new window) provide free IT support to older people and people with disabilities of any age. They can visit you at home or help you remotely. Call their helpline on 0800 048 7642.
Library
Day
Amesbury
Thursday
Bradford on Avon
Monday
Calne
Day agreed at booking
Chippenham
Day agreed at booking
Corsham
Day agreed at booking
Devizes
Wednesday and on other days agreed at booking
Malmesbury
Wednesday
Marlborough
Monday and Thursday
Melksham
Day agreed at booking
Royal Wootton Bassett
Day agreed at booking
Salisbury
Day agreed at booking
Trowbridge
Day agreed at booking
Warminster
Day agreed at booking
Westbury
Day agreed at booking
all Internet access on library computers is filtered; this is to prevent access to offensive or illegal websites
if you find that you can access a website you believe should be blocked, please report it to a member of library staff
if you find a site that you believe should be available, please ask a member of library staff to request that it is unblocked.
children under 16 must become library members
computer access will be granted once a parent or guardian has visited a library and completed a Parental Consent Form
if a parent or guardian withdraws consent before a child becomes 16 access will be not be permitted
the responsibility for monitoring the material accessed by children remains with the parent/guardian
children under 13 will not have access to any social networking sites
young people aged 13 -16 will only be able to access social networking sites with a signed Social Networking - Parental Consent Form.
