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Contact Wiltshire Council. Online, by phone, or in writing.

You can order most services, pay for things, and find information quickly and easily on this website. 

Please go to the relevant part of the website to find what you want, using the navigation bar at the top of the screen, or choosing the service you want from the home page

Can't find what you want online? 


Wiltshire Council, Bythesea Road, Trowbridge, Wiltshire BA14 8JN

In person

County Hall, Wiltshire Council, Bythesea Road, Trowbridge

Monkton Park offices, Monkton Hill, Chippenham, Wiltshire SN15 1ER

Bourne Hill, Salisbury, Wiltshire, SP1 3UZ

Snuff Street offices, Crossmolina Buildings, Snuff Street, Devizes, Wiltshire, SN10 1FG

Council offices are open Monday to Friday from 8.30am until 5.30pm.

Contact us by telephone on 0300 456 0100.

Services' contact details

Adult Care 0300 456 0111 customeradvisors@wiltshire.gov.uk

Automated Payment Line 0300 456 0119

Benefits 0300 456 0110 benefits@wiltshire.gov.uk

Blue Badges 01225 713002 bluebadge@wiltshire.gov.uk

Building Control buildingcontrol@wiltshire.gov.uk

  • Central (old East and West areas) 01225 770321
  • North 01249 706535
  • South 01722 434519

Council Tax 0300 456 0109 counciltax@wiltshire.gov.uk

Elections 0300 456 0112 elections@wiltshire.gov.uk

Highways 0300 456 0105 or report non-urgent highway defects.

Homes4wiltshire 0300 456 0104 homes4wiltshire@wiltshire.gov.uk

Housing 01225 718005 homeless@wiltshire.gov.uk

Parking 01249 706131 parking@wiltshire.gov.uk

Pest control, noise and pollution 0300 456 0100 customerservicescentral@wiltshire.gov.uk

Planning developmentmanagement@wiltshire.gov.uk

  • Central (old East and West areas) 01225 770344
  • North 01249 706444
  • South 01722 434541


Rubbish and Recycling 0300 456 0102 customerservicescentral@wiltshire.gov.uk

Schools Admissions 01225 713010 admissions@wiltshire.gov.uk

School Transport 01225 713398 educationtransport@wiltshire.gov.uk

In an emergency

In certain extreme circumstances, where there's an immediate threat to health and safety, phone one of our emergency numbers:

  • Emergency adult and child social care 0300 456 0100
  • Emergency housing needs 0300 456 0100
  • Emergency highway faults 0300 456 0100
  • Environmental health emergency service 0300 456 0100
  • Building control emergencies (dangerous structures) 01562 733177

Media enquiries

Our media team are happy to help any journalists with enquiries and can arrange for an appropriate spokesperson to be made available as required.

You can contact the media team by telephone on 01225 713116 during office hours, on 07747 007340 outside office hours, or by sending an email to pressteam@wiltshire.gov.uk.

Telephone call charges

Ofcom has changed the way consumers are charged for calling service numbers; that's those numbers beginning 08.

  • Calls to free-phone numbers i.e. 0800 and 0808 are free 
  • 084 numbers have a service charge of up to 7p per minute or call
  • 087 numbers have a service charge of up to 13p per minute or call
  • 09 numbers have a service charge of up to £3.60 per minute or £6.00 per call

Calls to 0300 numbers and those starting with 01 or 02 are unaffected.

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