You can order most services, pay for things, and find information quickly and easily on this website.
Please go to the relevant part of the website to find what you want, using the navigation bar at the top of the screen, or choosing the service you want from the home page
Can't find what you want online?
Wiltshire Council, Bythesea Road, Trowbridge, Wiltshire BA14 8JN
County Hall, Wiltshire Council, Bythesea Road, Trowbridge
Monkton Park offices, Monkton Hill, Chippenham, Wiltshire SN15 1ER
Bourne Hill, Salisbury, Wiltshire, SP1 3UZ
Snuff Street offices, Crossmolina Buildings, Snuff Street, Devizes, Wiltshire, SN10 1FG
Council offices are open Monday to Friday from 8.30am until 5.30pm.
Services' contact details
Adult Care 0300 456 0111 firstname.lastname@example.org
Automated Payment Line 0300 456 0119
Benefits 0300 456 0110 email@example.com
Blue Badges 01225 713002 firstname.lastname@example.org
Building Control 0300 456 0113 email@example.com
Corporate Investigation Team 01249 706456 firstname.lastname@example.org
Council Tax 0300 456 0109 email@example.com
Elections 0300 456 0112 firstname.lastname@example.org
Early Years and Childcare 0300 003 4561 email@example.com
Fraud Hotline (24 hours) 01249 706456
Highways 0300 456 0105 or report non-urgent highway defects.
Homes4wiltshire (Housing register) 0300 456 0104 firstname.lastname@example.org
Housing Options/Homelessness 01249 706666 01722 434233 01225 718005 email@example.com
Parking 01249 706131 firstname.lastname@example.org
Pest Control, Noise and Pollution, Environmental Health 0300 456 0107 email@example.com
Planning 0300 456 0114 firstname.lastname@example.org
- births and deaths 0300 003 4569 email@example.com
- copies of certificates 0300 003 4571 firstname.lastname@example.org
- marriages and ceremonies 0300 003 4570 email@example.com
Rubbish and Recycling 0300 456 0102 firstname.lastname@example.org
Schools Admissions 01225 713010 email@example.com
School Transport 01225 713398 firstname.lastname@example.org
Worried about a child? If you believe a child or young person is at risk of significant harm, neglect or injury, report your concerns to the Multi-Agency Safeguarding Hub (MASH) on 0300 4560108 (out of hours 0845 60 70 888).
Can't find the service you require?
Contact Customer Services on 0300 456 0100
In an emergency
In certain extreme circumstances, where there's an immediate threat to health and safety (out of our office hours), please call:
0300 456 0100
This will give you a menu of options to choose from.
- Emergency adult and child social care
- Emergency housing needs
- Emergency highway faults
- Environmental health emergency service
- Building control emergencies (dangerous structures)
Our media team are happy to help any journalists with enquiries and can arrange for an appropriate spokesperson to be made available as required.
You can contact the media team by telephone on 01225 713116 during office hours, on 07747 007340 outside office hours, or by sending an email to email@example.com.
Telephone call charges
Ofcom has changed the way consumers are charged for calling service numbers. Calling the numbers below means users will also be charged the per minute access charge that is set by their phone provider.
- Calls to free-phone numbers i.e. 0800 and 0808 are free
- 084 numbers have a service charge of up to 7p per minute or call
- 087 numbers have a service charge of up to 13p per minute or call
- 09 numbers have a service charge of up to £3.60 per minute or £6.00 per call
Calls to 0300 numbers and those starting with 01 or 02 are unaffected.
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