Council tax reduction (CTR)
Overview
Council Tax Reduction (CTR) is a financial support scheme put in place to help individuals and families who are struggling to pay their council tax bills.
Instead of awarding a benefit payment, the Council Tax Reduction scheme works by calculating a reduction to your council tax bill. It is means-tested, meaning eligibility depends on things like your income, any savings you have, the size of your household, and individual circumstances.
If you are of working age (regardless of whether you are protected or not), you will not be eligible to claim, or possibly continue to receive, a Council Tax Reduction should you have savings or capital of £10,000 or more.
If you are of pension credit age, you will not be eligible to claim, or possibly continue to receive, a Council Tax Reduction if you have savings or capital of £16,000 or more.
If your capital exceeds the limits stated above at any point, you must notify the Benefits Team Contact the benefits team
For more information, a copy of the full Council Tax Reduction Scheme is available here: Council Tax Reduction Scheme 2024/25 (OpenDocument text format, 950 KB)(opens new window).
Making a claim, notifying us of changes, or providing evidence
When making a claim, notifying us of changes, or providing evidence, you must include your claim reference number or National Insurance number in your correspondence. Any email attachments should total less than 10mb in size.