Non-domestic rates

Non-Domestic Rates (NDR), or business rates, collected by local authorities are the way that those who occupy non-domestic property contribute towards the cost of local services.

Under the business rates retention arrangements introduced from 1st April 2013, authorities keep a proportion of the business rates paid locally. This provides a direct financial incentive for authorities to work with local businesses to create a favourable local environment for growth since authorities will benefit from growth in business rates revenues.

The money, together with revenue from council tax payers and certain other sums, is used to pay for the services provided by local authorities in your area. Further information about the business rates system, including transitional and other reliefs, may be obtained at GOV.UK.

Register to manage and access your business rate account online

You can now register to access your business rate account online. You will be able to check your payments, make payments as well as view your bills. To register your account select business rates online below.

All you will need is your business rates account reference number, your name as it appears on your bill, your postcode, the last three digits of a telephone number you have provided to us and your email address.

Should you have any difficulties registering, please contact the business rates team on 01249 706290.

Business Rates Online

Apply for business rate relief

Make a payment

For more information about business rates please contact the business rates team on 01249 706290 or

Local Government Finance Act 1992

The Non-Domestic Ratepayers (Consultation) Regulations 1992

Wiltshire Council has a duty to consult representatives of those who are subject to non-domestic rates on property in the county for the period beginning 1 April 2023.

A meeting to discuss these proposals will be held on 8 February 2023 at 3.40pm. The meeting will take place in the Kennet Room, County Hall, Bythesea Road, Trowbridge, BA14 8JN. Representatives are invited to attend but are requested, if possible, to give notice of their intention to do so to Democratic Services or at the address below:

Democratic Services
County Hall
Bythesea Road
BA14 8JN

Such papers and information, as are required by the above Regulations to be supplied, are available on request from mid January 2023 and will also be available online.