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Housing Benefit

How we use your benefits claim information

We use the information you give us to process your claim for housing benefit, council tax reduction, or both.

We may check some of the information with other sources within the council, the Valuation Office Agency, other councils and government agencies, such as The Department for Work and Pensions, HM Revenues and Customs and the Home Office.

We may also get information about you from certain other organisations, or give them information about you. We do this to:

  • ensure the information is accurate
  • prevent or detect crime
  • protect public funds

These organisations include government departments, other local authorities, and private sector organisations such as banks and organisations that may lend you money. 

Ensure you Contact the benefits team to advise of any changes that may affect your claim. The council may pursue the collection of overpaid amounts through external bodies if necessary.

If you have concerns about someone committing fraud, contact GOV.UK: Report Benefit fraud (opens new window).

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