Following the introduction of new recycling collection rounds, though the situation has improved significantly, we are still experiencing a few delays.
If your collection is missed you can report it online.
We usually return to empty any missed containers the following day so please leave your bins presented, although in some instances it is taking a little longer for us to reach you. We apologise for the inconvenience this causes, but please continue to leave your containers out and we will return as soon as we can. We continue to operate on Saturdays to empty bins on rounds not completed as scheduled on Fridays.
Throughout lockdown we have managed to maintain all waste and recycling collection services, including general waste, mixed dry recycling, chargeable garden waste, and bulky household waste collections.
If you suspect you have COVID-19, put waste tissues into a plastic bag and tie it when full. You can also put disposable cloths or wipes, used to clean hard surfaces such as kitchen worktops and bathrooms, in this bag. Once the bag is full, double bag it in a second bin bag and tie it up. Store the bags for 72 hours (three days) and then please place them in your normal wheeled bin. If you don't receive a wheeled bin collection, please make sure a council-issued bag label is placed on the outside of the double-bagged waste. Please see the latest Defra guidance on cleaning your home and disposing of waste.