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Privacy Policy

This policy covers the treatment of personally identifiable information that Wiltshire Council collects when you are using the Wiltshire Council website, when you email us, or when you complete and submit an online form via our website.

What it covers 

This policy covers the treatment of personally identifiable information that Wiltshire Council collects when you are using the Wiltshire Council website, when you email us, or when you complete and submit an online form via our website.

Wiltshire Council holds and processes personal data in accordance with all current legislation relating to data protection and complies with the Data Protection Act 1998.

The council also automatically receives and records information on server logs from your browser including your IP address and the page you requested.

The council uses the information for:

  • fulfilling your request for information or services
  • as input to improving our site
  • to inform you about improvements to our site

Information collection and use

You can visit our site and use many of the services without telling us who you are or giving us any personally identifiable information.

Cookies

A cookie is a collection of information that some websites leave on your computer to identify you if you use or return to the site. We use cookies to make our website easier for you to use . You can remove any cookies already stored on your computer but doing so may prevent you from using parts of our website for example our area based service information or contact page.

More information about cookies here.

Google Analytics 

We use Google Analytics (GA) to collect statistical data about our visitors and how they use our site so that we can improve our website. The GA cookies collect information in a way that does not form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

We collect this information in a way that does not identify you and the data is not shared with anybody else.

Information sharing and disclosure

Wiltshire Council will not sell or rent your personally identifiable information to anyone, or use the data for any other purpose incompatible with the purpose for which it was originally collected.

Wiltshire Council will only send personally identifiable information about you to other companies when we have your consent, or have a legal reason to do so. We may also use your information in response to subpoenas, court orders or other legal process. We will only hold your information for as long as necessary for these purposes.

Questions or suggestions

If you have any questions or suggestions regarding this statement or have any concerns about the processing of your personal data by Wiltshire Council send an email or contact:

The Office of the Information Commisioner, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

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